Medication reminders are not sounding.

Julia Manzanero

Updated August 31, 2023 06:15

Ensure medication reminders have been set up in the Hailie® app. Visit How do I set up medication reminders? to learn how to set medication reminders in the app.
Ensure the Hailie® sensor and Hailie® app have synced to activate the medication reminders.
Ensure the Hailie® sensor supports medication reminders.
Ensure a compatible inhaler is installed in the Hailie® sensor. Sensors only operate with compatible inhalers. Check with your Health Care Professional or visit Compatible Inhalers.
Ensure the inhaler is installed correctly into the sensor. If the inhaler is not installed, the sensor cannot detect an inhaler.
If all prescribed inhalation doses been taken within 6hrs of the reminder time, the sensor alert will not sound.
Ensure the mobile device is showing the correct time and date.