Automatically Uploading Data
Your Hailie™ sensor automatically syncs your Inhaler medication usage with the Hailie™ app after your Inhaler medication has been used.
In order to sync usage data, the Hailie™ sensor needs to be paired with a compatible Bluetooth® mobile device. To learn how to pair go to How do I pair my Hailie™ sensor?
The Hailie™ sensor needs to be within range (10 meters or 32 feet) of the mobile device to be able to communicate with the Hailie™ app.
If your Hailie™ sensor is nearby but is not syncing with the Hailie™ app you can manually sync your medication usage.
Manually Uploading Data
The Hailie™ sensor can also be used to manually sync your medication usage. Select the shape that most closely resembles your Hailie™ sensor to see the instructions to manually sync usage data.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
1. Hold down the Pair Button for 3 seconds until the Pair LED shows white, then release.
2. The Pair LED will flash white while the Hailie™ sensor attempts to upload, then flash green if the upload was successful, or red if it was unsuccessful.
3. If it was unsuccessful, check that the Hailie™ sensor is within range of the paired mobile device, and ensure that Bluetooth® communications are enabled on your mobile device.
Troubleshooting
If the Hailie™ sensor is not responding to Bluetooth® communications, check the Hailie™ sensor battery level.
Other wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies and equipment such as contactless payment or anti-theft systems, can affect the Hailie™ sensor and should be kept at least 30cm (12in) away.
Increase the separation distance between the Hailie™ sensor and any such devices if you are experiencing communication problems.
If this does not help, contact Customer Support for further assistance.
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