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Hailie™ Help Center
Why can’t I charge the battery?
My Hailie™ sensor isn't reminding me to take my medication
LED is orange. How long will the Hailie™ sensor last?
I ordered the wrong Hailie™ sensor. How can I exchange it?
How do I know if my Hailie™ sensor stopped working?
I just starting using the Hailie™ sensor and the battery level is showing half-full in my Hailie™ app. Why?
My Hailie™ sensor appears as ‘Not Connected’ after I use it. Why is it not syncing?
Why can't I update my Hailie™ app?
I cannot see data in the app. What can I do?