What if my pairing is unsuccessful?

Unsuccessful pairing will be indicated in the Hailie™ app

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If paring is unsuccessful please follow the Hailie™ app instructions and try pairing again. Check that the Hailie™ sensor battery level is good. Go to How do I find out what the battery level is on my Hailie™ sensor?' to check battery level.

If the serial number of your Hailie™ sensor does appear in Setup list when you search for your Hailie™ sensor, try to Forget This Device in your phone/tablets Settings menu before attempting to re-pair.

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